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Enrich Your Customer Experience

We notice a pattern in the feedback we get from the senior leaders we partnered with….

  • Frustration at bringing in new clients whilst losing others due to customer service issues
  • Desperation around wanting tools and strategies to engage their people to actual “give a damn” and care for the customer

Logic tells us we must put the customer first, or your organisation dies. At Enrich, we tailor and install a customer service culture which creates clients addicted to an ongoing relationship.
In fact, getting your people to consciously ‘value’ customers and amplify the customer experience may be your ?1 priority

The results:

  • Increased customer satisfaction
  • Improved team morale
  • Increased sales revenue
  • Amplified productivity

“The beautiful thing about engaging Enrich and their powerful teaching methodology versus a bloated training company is that they actually target the dynamic day to day kind of stuff that helps our people enhance the customer experience, and deliver real results improvement.”

Steve McInerney – Western Operations Manager – Smorgon Reinforcing

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